Privacy Policy

Effective Date: 11/8/2026

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from Red Vanilla (redvanilla.in). “You,” “Your,” and “User” refer to the person using our site. “We,” “Us,” and “Our” refer to Red Vanilla.

For questions about this Policy or your personal data, contact us at redvanilla.in@gmail.com.

INFORMATION WE COLLECT FROM YOU

When you create an account or place an order, we collect information such as your name, email, phone number, and shipping/billing address. Payment information is collected and processed by our payment partners — we don’t store your card details.

INFORMATION WE COLLECT AUTOMATICALLY

We collect your IP address, browser type, and browsing behaviour through cookies and similar technologies to keep your cart and wishlist saved and to understand site usage.

HOW WE USE YOUR INFORMATION

To process and deliver orders, provide customer support, send order and shipping updates, and — only with your consent — send marketing emails about new collections and offers.

HOW WE SHARE YOUR INFORMATION

We share your data only with the service providers who help us run the store — payment processors, shipping carriers, and email/marketing tools — solely to deliver those services. We do not sell your personal information.

COOKIES

Cookies keep your cart, wishlist, and preferences saved and help us understand site usage. You can disable cookies in your browser, though some features may stop working correctly.

THIRD PARTY LINKS

Our site may link to other websites. We aren’t responsible for their privacy practices—please review their policies separately.

DATA RETENTION

We retain your information for as long as needed to fulfil orders, meet legal obligations, and resolve disputes.

YOUR RIGHTS

You can request access to, correction of, or deletion of your data at any time by emailing redvanilla.in@gmail.com. As an Indian business, we handle your data in line with the Digital Personal Data Protection Act, 2023; if you’re shopping from the EU or UK, GDPR rights also apply to you; other regional laws (e.g. CCPA) may apply depending on where you shop from.

INTERNATIONAL TRANSFERS

Since we may serve customers across multiple countries/currencies, your data may be processed outside your home country. We take steps to keep it protected wherever it’s handled.

SECURITY

We use industry-standard measures to protect your data, though no method of transmission over the internet is 100% secure.

CHILDREN’S PRIVACY

This site isn’t directed at anyone under 18, and we don’t knowingly collect their data.

CHANGES TO THIS POLICY

We may update this Policy periodically. This Policy is governed by our Terms & Conditions.

CONTACT US

Email redvanilla.in@gmail.com.